This comprehensive Home Study course from the Distance Learning specialists, UK Distance Learning and Publishing, has been specially written by an experienced tutor and practitioner in the area of Operations Management.
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Introduction
Operations Management at QLS Level 3
Course code: BSM18
Delivery method: Paper Based or Online
Course duration: 12 Months
Entry requirements: No prior qualification needed
Award achieved: ABC Awards and Certa Award Certificate of achievement at QLS Level 3
As you will see from the description of the course below, the range of the various components of the study of Operations Management is enormous. We cover it all, so that whatever your next step, you will have a good grounding of the theory involved prior to undertaking on-the-job experience or, if you are already working in a business environment, your expertise will be increased considerably.
The course will explore the theory and practice of the following broad areas, all of which are fundamental to operating effectively in a business environment:
Section 1 – Management introduction
What management is
The roles of a manager
Five key theories of motivation
Organisational structures
Section 2 – Operations Management
The concept of resources
How operations management is relevant to smaller organisations
What operations management is
How operations management is relevant to the business as a whole
Key methods and theories of how operational decisions are made
The relevance of operations management to quality, customer service and working with suppliers
The uses of technology in operations management
Section 3 – Strategic Management
What strategic management is within an organisation
How it relates to operations management
The drivers of strategy including five key models of strategic management.
Strategic performance tools
Section 4 – Process Design
The objectives of process design
Design and the environment
Types of processes (batch, high volume etc.).
The concept of the product process matrix
Process mapping
How to improve existing processes
Section 5 – Capacity Planning
What capacity planning is
Why it is important and how it is different in different industries
Forecasting fluctuations in demand over the long and short terms
Mathematical models
Three specific models of capacity planning
Section 6 – Inventory Management
What inventory is
How different sectors have different ideas of inventory
The analysis of volume against cost
Mathematical concepts
The re-ordering of goods
Section 7 – Supply Chain Management
Suppliers to the business
How to develop a supply chain
How to choose suppliers
Methods of procurement
The benefits and drawbacks of global sourcing
Supply chain behaviour
Section 8 – Lean Operations and JIT (Just in Time)
How they can be utilised in practice
The Lean philosophy
Value stream mapping and its four key stages
JIT techniques including factory layout, TPM, SMED etc.
Section 9 – People Management
The structure of organisations
The nature of control and communication within organisations
Recruitment including interview techniques, advertising, psychometric testing etc.
At the end of this course successful learners will be given the option to receive a Certificate of Achievementfrom the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the Quality Licence Scheme. This means that Kendal Publishing Ltd has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Kendal Publishing Ltd to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.
The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.
Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.
You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.
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