This comprehensive Home Study Business Management course from the Distance Learning specialists, UK Distance Learning and Publishing, has been specially written by an experienced tutor and practitioner in the area of Business Management.
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Introduction
Business Management at QLS Level 3
Course code: BSM16
Delivery method: Paper Based or Online
Course duration: 12 Months
Entry requirements: No prior qualification needed
Award achieved: ABC Awards and Certa Award Certificate of achievement at QLS Level 3
As you will see from the description of the course below, the range of the various components of the study of Business Management is enormous. We cover it all, so that whatever your next step might be, you will have a good grounding of the theory involved prior to undertaking on-the-job experience. If, however, you are already working in a business environment, your expertise will be increased considerably.
The course will explore the theory and practice of the following broad areas, all of which are fundamental to operating effectively in a business environment:
Unit 1: Management and the Manager
What is management?
Function of managers
Planning
Organising
Staffing
Leading
Controlling
Coordination: the essence of management
Organisational Structures
Unit 2: Management and Decision Making
Types of decisions
Decision Making Models
SWOT analysis
Internal and external factors that influence decision making
Tutor Marked Assignment 1
Unit 3: Employee Performance
The Performance Cycle
Planning performance
Supporting performance
On-going review
Appraisals
What should be appraised?
Personality and appraisals
360-degree Feedback
Performance Management Systems
Team Performance
Teams within organisations
Cross-functional management teams
Functional teams
Problem-solving teams
Are teams always the way forward?
Tutor Marked Assignment 2
Unit 4: Financial Management
Total and average costs
Direct and indirect costs
Price, Total Revenue and Profit
How to calculate the business revenue
Calculation of profit
Break-even Analysis and Decision-Making
Contribution and contribution per unit
Contribution and break-even
Changing overheads
Target profit levels of activity
Introduction to cash flow forecasting
Forecasting cash flow
Importance of forecasting cash flow for businesses
Setting of Budgets
Income, expenditure and profit budgets
Balance sheet analysis
Interpreting Published Accounts
Liquidity ratios
Financial efficiency ratios
Shareholder ratios
Selecting Financial Strategies
Return on investment (ROI)
Discounted cash flow (DCF)
Tutor Marked Assignment 3
Unit 5: Marketing Management
What is marketing?
Features of marketing
The importance of marketing
Approaches to running a business: product or market?
Objectives of Marketing and Market Research
Market research
Methods of primary and secondary market research
Primary research
Secondary research
Pros and cons of research methods
Qualitative and quantitative research
Variations between qualitative and quantitative research
Market segmentation
Market research data analysis
Niche and Mass Marketing
The marketing mix
Designing an effective marketing mix
Product lifecycle
Unit 6: Operations Management
Making Operational Decisions
Capacity utilisation
Non-standard orders
Effective Operations Management: Quality
Quality control (QC) and quality assurance (QA)
Systems of quality assurance
Benchmarking
Quality standards and concepts
An introduction to quality systems and their management
Effective Operations Management: Customer Service
Effective Operations Management: Working with Suppliers
Role of suppliers in enhanced operational performance
At the end of this course successful learners will be given the option to receive a Certificate of Achievementfrom the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the Quality Licence Scheme. This means that Kendal Publishing Ltd has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Kendal Publishing Ltd to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.
The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.
Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.
You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.
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