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Business Development Studies at QLS Level 3

Business Development Studies at QLS Level 3
  • business-diploma


This course is available in Paper format and Online.

This programme is designed for students seeking to gain proficiency in a range of business topics, tailored to their personal interests and requirements.

The programme provides 15 course units and you can select ANY FIVE units in order to be eligible for the diploma.


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Business Development Studies at QLS Level 3

Course code: SH121

Delivery method: Paper Based

Course duration: 12 Months

Entry requirements: No prior qualification needed

Award achieved: ABC Awards and Certa Award Certificate of achievement at QLS Level 3

Student Profile: This programme is designed for students seeking to gain proficiency in a range of business topics, tailored to their personal interests and requirements.

The objectives are to enable learners to:

  • Develop and employ relevant business skills and practices based on current best practice
  • Select a programme of learning which reflects identified learning needs
  • Improve their contribution and effectiveness in an organisation
  • Return to learning through a flexible programme of studies
  • Provide pathways and progression opportunities to specialist qualifications, plus continuing professional development in the fields of management, finance, marketing and human resource development




The aims of this programme are to provide a range of flexible learning opportunities for learners in a broad range of business occupations which reflect current business practice and enable learners to develop and employ skills which directly impact on their contribution to an organisation, and personal effectiveness.

The courses will enable students to develop functional specialisms in (for example) marketing or finance whilst also promoting an understanding of their contribution to the organisation as a whole through a core unit which requires students to formulate, test and gain support for improving working practices amongst colleagues.

The units are structured to enable candidates to study subjects relevant to their current learning needs whilst permitting, over time, the accumulation of knowledge and skills.

Assessment of candidates’ learning is centred on practical application of knowledge and in particular on demonstrating learning in the workplace and business improvements.


The programme provides 15 course units and can select ANY FIVE units in order to be eligible for the diploma.


1.       Principles And Practice Of Managing

2.       Principles And Practice Of Employing People

3.       Understanding Workplace Equality & Diversity

4.       Project Management


5.       Employing People And The Law

6.       Customer Relationships And The Law

7.       Workplace Health

8.       Workplace Safety


9.       Marketing & Promoting a Business

10.    Marketing Planning


11.    Customer Service Excellence


12.    Recruitment And Selection

13.    Training And Development

14.    Employee Relations


15.    Credit Control


Course Endorsement

At the end of this course successful learners will be given the option to receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the Quality Licence Scheme.  This means that Kendal Publishing Ltd has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing Ltd to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Method of Study

Format of Notes

Your study pack is dispatched in full at the time of enrolment and provides all you need to complete your studies.

Materials are supplied by email in PDF file format for reading on screen.

Where students prefer, they can receive study materials in printed format for a charge of £25.00.

Please note that printed notes are printed to order and may take a few days.


Method of Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor. There is no external examination required.

Course Length Information

This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.

The course will take around 300 hours of study to complete.

Tutor Support

You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.