Care Home Management Level 3

Unit 1: Leading and Managing a Care Home Team

• Teamwork principles
• Working towards objectives
• Managing team performance
• Recruitment, selection and induction of staff

Unit 2: Providing a Safe and Secure Environment

• Health and safety
• Procedures and policies
• Managing risks

Unit 3: Safeguarding and Protecting Vulnerable Adults

• Forms of abuse
• Indications of abuse
• Dealing with abuse
• Policies and legislation
• Leading safe practice

Unit 4: Promoting Effective Communication

• Effective communication
• Individual communication needs
• Barriers to communication
• Confidentiality

Unit 5: Leading a Person-Centred Approach to Care

• Planning individualised care
• Supporting individuals to make choices
• Promoting active participation
• Promoting respect and dignity

Unit 6: Achieving Positive Outcomes for Service Users

• Promoting health and wellbeing
• Promoting equality and inclusion in practice
• Responding to complaints
• Positive relationships

At the end of this course successful learners will receive a level 3 NCFE certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 3 on The Qualifications and Credit Framework (QCF) for England, Wales and Northern Ireland (where level 2 and 3 courses are similar in difficulty to GCSEs and A Levels, respectively, and where level 4 courses are slightly more challenging than an A-level).

The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual’s QCF level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved. This course has been accredited under NCFE IIQ Licence by OSC which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector.

NCFE is recognised as an Awarding Organisation by the qualification regulators for England, Wales, and Northern Ireland. These are Ofqual (the Office of the Qualifications and Examinations Regulator in England); the Welsh Government and CCEA (the Council for Curriculum, Examinations and Assessment) in Northern Ireland.

Paper Based Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Postal assignments cannot be accepted without prior permission from the tutor.

The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.

This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.

You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.