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Introduction to Mental Health Care Level 2

Introduction to Mental Health Care Level 2
  • Introduction-Mental-Health-Care


This course is available in Online or Paper format.


This Introduction to Mental Health Care course is designed for people who wish to gain an understanding of the principles and practice of Mental Health Care.

Additional Information

Online Or Paper

Online, Paper


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Introduction to Mental Health Care Level 2

Course code: SH230

Delivery method: Paper Based or Online

Course duration: 12 Months (Approx. 90 hours study time)

Entry requirements: No prior qualification needed

Award achieved: ABC Certificate of Achievement

Awarding body: ABC

The objectives of the course are to:

  • Develop an awareness of behaviour patterns associated with mental health illnesses
  • Identify the symptoms and behaviours associated with a range of mental health problems
  • Create an awareness of methods of managing mental health symptoms
  • Develop a range of skills with which to care for mental health sufferers


This course consists of six units of study:

Unit 1: Normal/Abnormal Behaviour

  • Define normal behaviour
  • Identify the characteristics of normal behaviour
  • Identify normal defense mechanisms
  • Define abnormal behaviour
  • Identify the characteristics of normal behaviour
  • Identify therapeutic interventions to treat abnormal behaviour

Unit 2: Burnout, Depression and Suicide

  • Define and identify the causes of burnout
  • Identify the symptoms, and preventive techniques for burnout
  • Identify two major types of depression
  • Identify the signs/symptoms of severe depression
  • Identify the techniques and drugs used for the management of depression
  • Identify circumstances which aid in the identification of potential suicide victims
  • Identify the factors which differentiate a suicide gesture from a suicide attempt
  • Identify the methods of managing a potential suicide victim.

Unit 3: Hostility and Violent Behaviour

  • Identify the most common precipitating factors in violent behaviour
  • Identify the methods used to manage the violent patient who is unarmed
  • Identify the methods used to manage the violent patient who is armed.
  • Identify the uses of restraints for violent patients.

Unit 4: Substance Abuse

  • Identify the signs/symptoms and treatment for overdose and withdrawal of opiates
  • Give examples, identify signs/symptoms and treatment for overdose and withdrawal of central nervous system depressants
  • Identify examples, signs/symptoms and treatment for overdose and withdrawal of central nervous system stimulants
  • Identify signs/symptoms and treatment of cannabinoids
  • Identify examples, signs/symptoms, and treatment for overdose and withdrawal of psychedelics
  • Identify signs/symptoms and treatment for overdose of phencyclidine

Unit 5: Death and Dying

  • Identify the typical reactions of health care personnel towards the terminally ill or injured patient.
  • Identify the stages of adjustment experienced by the terminally ill or injured patient and his significant others.
  • Identify the characteristics of each stage of adjustment experienced by the terminally ill patient and his significant others.
  • Identify the management techniques used to help the terminally ill and their significant others cope with death and dying.
  • Identify the methods used by the medical staff to help patients cope with death and dying.

Unit 6: Sexual Assault.

  • Identify the responsibilities and actions necessary by carers when dealing with alleged sexual assault.
  • Identify evidence control procedures.
  • Identify recording principles

Qualification Information

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that UK Distance Learning & Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards’ endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

[1] Regulators for exams and assessments in England and Wales

Method of Study

Paper Based Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Postal assignments cannot be accepted without prior permission from the tutor.

Online Version

Our online courses are fully digitised versions of the paper-courses, so you can study on any PC or smart device when connected to the internet.

As with the paper course, your online learning programme is completely flexible, so you can study at a pace that suits you.

All of our online course content is broken down into bite size chunks to make your learning more manageable and effective.

Method of Assessment

The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.

Course Length Information

This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.

Tutor Support

You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.