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PC Master Class – PC Technology

PC Master Class – PC Technology
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This course is available in Online format.

The PC Master Class – PC Technology course is an online study programme designed for students who want to learn more about computers, and the parts that go into making a functioning PC. It’s ideal for anyone who wishes to learn more about PC hardware, Microsoft Windows operating systems, as well as security and networking.

NB: We recommend that anyone studying this course should own a PC with the Windows Operating System, or an Apple Mac. As this is an online course it can be accessed on any computer that has an internet connection. However, some of the software packages detailed in this course will require specific system requirements and so students using different platforms may need to source alternative software packages.


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PC Master Class – PC Technology

Course code: WEB06

Delivery method: Online

Course duration: 12 Months

Entry requirements: No prior qualification needed

Award achieved: Open Awards Certificate

Awarding body: Open Awards

In this course students will how to:

  • Recognise major components of a PC and the functions they provide;
  • Diagnose a wide range of common (and not so common!) hardware problems, using the software tools provided and simple instructions supported by close-up photographs;
  • Optimise and utilise the major Windows functions and utilities, and diagnose a wide range of typical problems; and
  • Use the Internet to your advantage with Microsoft’s Internet Explorer, Outlook Express and learn the fundamentals of Website Design.


This course contains ten units, as listed below:

  • Unit 1 – Introduction to PC Hardware

The following topics are covered by this unit: Introduction & Getting Started; A History Of Computer Technology; Computer Numbering Systems; Overview Of PC Hardware Components; Overview Of PC Operating Systems; Overview Of Peripheral Hardware Devices; Glossary Of Important Terms & Acronyms; Securing Your PC; Lesson Review & Quiz; and Assignment 1.

  • Unit 2 – PC Hardware Components

The following topics are covered by this unit: Introduction; PC Components; Input Devices; Storage Devices; Display Devices; Peripheral Devices; Laptops, Tablets, & Smartphones; Managing Components & Devices; Lesson Review & Quiz; and Assignment 2.

  • Unit 3 – Installing PC Hardware

The following topics are covered by this unit: Installing Display Devices; Installing Input Devices; Installing Output Devices; Installing I/O Devices; Installing Expansion Cards; Managing System Components; Installing CPU & Cooling Systems; Installing Power Supplies; Lesson Review & Quiz; and Assignment 3.

  • Unit 4 – Hardware Diagnostics & Troubleshooting

The following topics are covered by this unit: Safety Information & Toolkit Essentials; Dealing With Boot Failure; Useful Operating System Commands; Diagnosing Disk Drive Problems; Diagnosing Windows Problems; Useful Diagnostic Tools; Hardware & Software Conflicts; Preventative Maintenance; Lesson Review & Quiz; and Assignment 4.

  • Unit 5 – Supporting Laptops and Other Mobile Devices

The following topics are covered by this unit: Introduction; Laptop Components; Laptop Function Keys; Laptop Support Guidelines; Installing External Laptop Devices; Other Mobile Devices; Mobile Accessories & Ports; Troubleshooting Mobile Hardware; Lesson Review & Quiz; and Assignment 5.

  • Unit 6 – Networking Technologies

The following topics are covered by this unit: Introduction; Network Types; Network Components; Introducing TCP/IP; Internet Connections; Ports & Protocols; Networking Tools; Security Issues; Lesson Review & Quiz; and Assignment 6.

  • Unit 7 – Understanding the Internet

The following topics are covered by this unit: Introduction To The Internet; Security On The Internet; What Are Intranets?; Getting Connected; Search Engine Technologies; Introduction To Email; A Crash Course In HTML; Understanding Cascading Style Sheets; Lesson Review & Quiz; and Assignment 7.

  • Unit 8 – The Windows Operating System

The following topics are covered by this unit: The Function Of An Operating System; Evolution Of The Windows Operating System; The Start Menu, Task Bar, & Desktop; The Windows Clipboard, Windows Explorer & Programs Menu; The Control Panel; Windows Accessories; Setting Up Printers; Customisation Options; Lesson Review & Quiz; and Assignment 8.

  • Unit 9 – Maintaining Windows

The following topics are covered by this unit: Introduction; Optimizing Microsoft Windows; Backup & Restore System Data;Scheduling A Backup; Disk Storage Maintenance; Installing Software Updates; Introducing The UNIX & LINUX Operating Systems; Introducing The Apple Mac Operating System; Lesson Review & Quiz; and Assignment 9.

  • Unit 10 – System Security Issues & Controls

The following topics are covered by this unit: Introduction; Common Security Threats; User Permissions & Authentication; Firewalls & Other Security Devices; Mobile Security Controls; Securing The Windows Operating System; Network Security; Wireless Security; Lesson Review & Quiz; and Assignment 10.

Qualification Information

On successful completion of this course students will receive the PC Master Class Open Awards Level 3 Certificate Award with 8 Open Awards Credits.

Open Award Credits can be accumulated with other course or unit credits over a period of time which can lead to an accredited qualification.

The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual’s Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

You can find further information on qualifications/certificates and their levels on the Ofqual Qualification & Credit Framework level descriptors page.

The certification is issued through Open Awards. Open Awards are an Awarding Body Organisation approved by Ofqual. Set up in 1981, Open Awards (Previously the North West Region of the National Open College Network – OCNNW) have been in business for over 30 years and are a not for profit organisation and a registered charity.

Method of Study

Online Version

Our online courses are fully digitised versions of the paper-courses, so you can study on any PC or smart device when connected to the internet.

As with the paper course, your online learning programme is completely flexible, so you can study at a pace that suits you.

All of our online course content is broken down into bite size chunks to make your learning more manageable and effective.






Method of Assessment

The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.

Course Length Information

This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.

Tutor Support

You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.