This course is available in Paper format.
Anyone interested in working as a dental practice administrator, or already working in such a role, would definitely benefit from this course. Its aim is to help students build up a theoretical understanding of the different roles that someone working in this role needs to undertake, such as reception work, and directly assisting the dentist.
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If you have questions about this course please get in touch by
Email: firstname.lastname@example.org, or
Phone: 01539 724622
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Dental Practice Administration at QLS Level 3
Course code: BSM36
Delivery method: Paper Based
Course duration: 12 Months
Entry requirements: No prior qualification needed
Award achieved: ABC Awards and Certa Award Certificate of achievement at QLS Level 3
There is no requirement for any prior knowledge, or previous qualifications with this course.
The course consists of seven units, as follows:
Unit 1: Reception Skills
- General reception skills
- Duties of a Medical Receptionist
- Telephone skills
- Customer service
- Making and recording appointments
Unit 2: Office Administration
- Record keeping
- Time management
Unit 3: Technology
- Typing and keyboard skills
- Microsoft office software
- Common medical software
Unit 4: Dental Anatomy & Physiology
- The skull & jaws
- Muscles of mastication
- Nerve supply of jaws and teeth
- Blood supply of jaws and teeth
- Topography of the mouth
- Tooth structure
Unit 5: Supporting the Dentist
- Supplies & supply procedures
- Appointment scheduling
- Receiving patients
- Dental abbreviations
Unit 6: Hygiene
- The importance of hygiene
- How to maintain hygiene standards
- Cleaning for infection control
- Waste disposal for infection control
- Health care associated infections
Unit 7: Confidentiality
- The need for confidentiality
- The legal position
- Best practice
- Other legislation associated with record keeping
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course has been endorsed by ABC Awards and Certa Awards for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Paper Based Version
The course comes to you as a paper-based pack delivered by courier.
You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.
Postal assignments cannot be accepted without prior permission from the tutor.
The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.
This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.
You will have access to a tutor via email who will mark your work and guide you through the course and will assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.